![]() Please reply back on the public post as this Private message box is not monitored. Next, to your profile Name, you should see a little blue envelope, please click on it. Please check your Private message icon on the upper right corner of your HP Forums profile, Please check the mailbox icon at the top-right corner of this screen. I am sending you a private message with the information required. Since the instant ink account details are confidential, please send me the required information via private message. I need to know few details regarding your Instant ink account to help you get the ink cartridge. Now insert the ink cartridges and then try to print a test page and check if it works. Turn on the printer and wait till warm-up period finishes and the printer is idle. Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord and then plug back the power cord to the printer. Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge. With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet. Remove all the ink cartridges and then try to perform a hard reset on the printer. Perform a Hard reset on the printer and make sure that the printer is connected directly to the wall outlet and not to the surge protector. In the meantime, let's try these steps here: Have you tried to clean the ink cartridge contacts as well as the printhead?Īre you able to make a copy from the printer? ![]() Have you recently made any changes on the printer before the issue started?ĭid it happen soon after replacing the ink cartridges? To provide you with an accurate solution, I'll need a few more details:Ĭould you also provide me with the exact model of the printer? Use this link to find it: (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc.). Help protect your printer and your data with Original HP cartridges: HP office-class printing systems are select Enterprise and Managed devices with FutureSmart firmware 4.5 and up, Pro. Get our best deals when you shop direct with HP. I understand you have a concern regarding your Instant Ink cartridges. Save on our amazing HP® OfficeJet 3830 All In One Printer with Free Shipping when you buy now online. Chinese for engaging in HP support Forums! This is a wonderful location to converse with the community, get assistance and find tips!. ![]() Business PCs, Workstations and Point of Sale Systems.3999 (20.00/Count) Save more with Subscribe & Save. Gently grasp the handles on either side of the printer, then raise the ink cartridge access door until it locks into place. Make sure to load the printer with plain, white paper. DesignJet, Large Format Printers & Digital Press Replace one or both ink cartridges as indicated by the printer control panel.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.
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